What's Built In
Not just auto-replies — a full stack built to handle real customer conversations and calls.
A trained AI chatbot handles FAQs, product questions, and lead qualification in natural language — not rigid keyword menus — and hands off to your team when a human touch is needed.
Build multi-step flows for order confirmation, COD verification, abandoned cart recovery, and reorders — each one configurable to your business logic, not a one-size-fits-all template.
Protect your team's and customers' privacy — conversations route through your business number without exposing personal mobile numbers on either side.
Go beyond chat — enable voice calls directly on WhatsApp for support and sales conversations that need a real-time human (or AI-assisted) touch.
Drop a WhatsApp chat widget or click-to-chat button onto any website, Shopify store, or landing page in minutes — no developer required on your end.
Every conversation, lead, and order status update is logged and ready to sync with your CRM or spreadsheet workflow.
Why It Pays Off
Forget the technical jargon. Here's what WhatsApp automation puts back in your pocket.
Customer adds to cart and leaves without paying? We send an automatic WhatsApp nudge — a good chunk come back and complete the order.
Confirm every order over WhatsApp before it ships. Fewer parcels get refused at the door, fewer rupees lost to return shipping.
Your number replies instantly, 24/7 — even at midnight. No lead goes cold just because your team logged off.
A simple "time to reorder?" message goes out on its own — repeat purchases without anyone lifting a finger.
Common questions — pricing, hours, order status — get answered instantly by your chatbot. Your team only steps in when it really matters.
Share your full product catalogue inside WhatsApp and let customers order without ever leaving the conversation.
WhatsApp messages get opened — far higher than SMS or email
Replies go out the second a customer messages — no waiting hours
Your number keeps working even when your team is offline
We don't just set this up for clients — AdLabs runs its own WhatsApp automation system every day. So when we build yours, it's based on what we know actually works, not theory.
What's Included
Our Process
A structured setup with zero technical lift required from your side.
We register your business number on the WhatsApp Business API, get your Meta Business verification in place, and map out the customer journeys you want automated — FAQs, lead capture, order updates, or all three.
We build and test your chatbot flows, get message templates approved by Meta, and set up your first broadcast list. You review every flow and message before it goes live to customers.
Once live, we track response rates, drop-offs, and lead quality. We refine bot replies and broadcast timing monthly based on what's actually converting — not a one-time setup left to run on autopilot.
FAQ
No. We migrate your existing business number onto the WhatsApp Business API. You keep the same number your customers already know — we just add automation on top of it.
WhatsApp has rules around this. Broadcasts to customers who haven't messaged you recently must use a Meta-approved template. Once a customer replies, you have a 24-hour window to chat freely. We handle all the template approvals and timing so you stay compliant.
Common FAQs, business hours and location, pricing queries, and initial lead qualification (name, requirement, budget) — then it hands off to your team for anything that needs a human touch. We design the flow around what your customers actually ask.
Number masking keeps personal mobile numbers hidden on both sides of a conversation — useful if you have multiple staff replying from one business number, or if you don't want your customers' numbers exposed to your team beyond what's needed. It's optional and configured during setup.
Yes. We add a click-to-chat button or embedded chat widget to your existing website, landing page, or Shopify store — it's a lightweight integration that usually takes minutes, not a rebuild.
The free WhatsApp Business app is fine for occasional manual replies, but it can't run automated bot flows or send bulk broadcasts compliantly. The WhatsApp Business API — what we set up — supports automation, broadcast campaigns, and integration with your CRM at scale.
Works Well With
WhatsApp automation works best alongside these services.
Drive customers to your Google Business Profile, then catch and convert them on WhatsApp the moment they reach out.
Learn more →Add a WhatsApp click-to-chat link to every post and bio, turning social followers into a direct conversation.
Learn more →Run click-to-WhatsApp ad campaigns that drop leads straight into your automated chatbot flow for instant follow-up.
Learn more →